Last updated: March 6, 2026
Mack Bo Ross Studio ("I", "me", "my") operates this website and store to provide original prints, limited editions, photography, and creative services (the "Services"). This Privacy Policy explains how I collect, use, disclose, and protect your personal information when you visit or make a purchase through the Services.
If there is any conflict between this Privacy Policy and other store documents, this policy controls with respect to personal information.
1. Personal Information I Collect
“Personal information” means information that identifies you or can reasonably be linked to you. Depending on how you use the Services, I may collect:
- Contact & Account Details: name, email address, billing address, shipping address, and phone number.
- Payment Information: payment information such as credit card or payment account details processed by secure third-party payment providers. I do not store full card numbers.
- Order & Transaction Data: items purchased, order date, shipping details, and order history.
- Communications: emails, customer service messages, reviews, and support requests.
- Device & Usage Data: IP address, browser type, device information, pages visited, and referral data.
2. How Information Is Collected
- Directly from you when placing an order, creating an account, signing up for updates, or contacting me.
- Automatically through cookies and similar technologies when browsing the website.
- From service providers such as Shopify, payment processors, shipping carriers, and analytics services.
3. How I Use Your Information
Personal information may be used to:
- Process and fulfill orders, including shipping and delivery.
- Communicate with you about orders, updates, and customer support.
- Provide, improve, and personalize the Services.
- Prevent fraud, secure transactions, and comply with legal obligations.
- Send marketing emails only if you have opted in (you may unsubscribe at any time).
I may also use personal information and order details to verify transactions and detect fraudulent activity. In certain cases, I may contact customers to confirm order details before processing or shipping an order. Orders may be canceled if suspicious or unauthorized activity is detected.
To protect against credit card fraud and unauthorized purchases, I may use automated fraud detection tools and manual verification processes. In some cases, additional information may be requested to confirm the identity of the purchaser before an order is processed or shipped.
By placing an order through this website, you acknowledge that the information provided is accurate and that you are authorized to use the payment method submitted. Orders are subject to verification to prevent fraud or unauthorized transactions.
I reserve the right to cancel or refuse orders if fraud, unauthorized activity, or payment verification issues are suspected.
4. How Personal Information Is Shared
Personal information is shared only when necessary to operate the Services or when required by law.
- Shopify: My store is hosted on Shopify Inc., which provides the online e-commerce platform used to sell artwork and services. Shopify processes certain customer data to operate the store. See Shopify Privacy Policy.
- Payment Processors: Payments are processed by third-party providers such as Stripe or PayPal.
- Shipping Providers: Shipping carriers receive necessary delivery information including name, address, and phone number.
- Analytics & Advertising: Tools such as Google Analytics may collect information to help improve the website.
- Legal Requirements: Information may be disclosed if required by law or to protect legal rights and safety.
5. International Transfers
Personal information may be processed or stored outside your country through service providers such as Shopify or payment processors. When required by law, appropriate safeguards such as Standard Contractual Clauses are used.
6. Data Retention
Personal information is retained only as long as necessary to provide the Services and meet legal obligations.
- Order and transaction records: up to 7 years.
- Account information: while the account is active and for a reasonable period afterward.
- Marketing lists: until you unsubscribe.
7. Your Privacy Rights
Depending on your location, you may have rights including:
- Accessing personal information held about you.
- Correcting inaccurate information.
- Requesting deletion of personal information, subject to legal requirements.
- Requesting export or portability of personal information.
- Opting out of targeted advertising where applicable.
To exercise these rights, contact: info@mackboross.com. Requests may be verified to protect your privacy.
8. Cookies & Tracking Technologies
This website uses cookies and similar technologies to improve functionality and analyze site traffic. Where required by law, consent will be requested before placing non-essential cookies.
9. Children's Privacy
The Services are not directed toward children. I do not knowingly collect personal information from children under the legal age of majority in their jurisdiction.
10. Security
Reasonable administrative, technical, and physical safeguards are used to protect personal information. However, no online system can be guaranteed completely secure.
If you suspect unauthorized use of your information, please contact me immediately.
11. Marketing & Opt-Out
If you subscribe to marketing communications, you may unsubscribe at any time using the unsubscribe link in emails or by contacting me directly.
Browser-based opt-out tools and Global Privacy Control (GPC) signals are respected where supported.
12. Complaints
If you have concerns about how personal information is handled, please contact me first. You may also file a complaint with your local data protection authority where applicable.
13. Changes to This Policy
This Privacy Policy may be updated from time to time to reflect changes in business practices, legal requirements, or the Services I provide. The most current version will always be posted on this page with a revised “Last updated” date.
Contact
Mack Bo Ross Studio
148 E Milwaukee St #1122
Jefferson, WI 53549-1636
United States
Email: info@mackboross.com